“Since choosing Sigma Digital we have been overwhelmed with the results! They have been managing our SEO and Social Media for the last 6 months and we have received more enquiries than we have in the previous year. They have even provided our team with additional training to help us get the most out of our marketing package.”
– Mark Prior, Director, Top Flight Helicopters Ltd
Summary
After implementing Sigma’s “Social” Digital Marketing Package, allowed Top Flight Helicopters to increase brand awareness, website visits and search engine positioning significantly, ultimately resulting in more online Helicopter Charter bookings.
The Company
Top Flight Helicopters is a full-service helicopter charter company, ideally located in the centre of the UK at Cranfield Airport near Milton Keynes, a few minutes from Silverstone Racing Circuit. A highly-experienced team of pilots, customer care and ground staff dedicated to making your flight an unforgettable experience. Top Flight Helicopters strive to deliver a professional, enjoyable and relaxing Helicopter Charter Experience.
The Brief
Top Flight Helicopters selected Sigma Digital in May 2016 to assist in the growth of the company’s social media reach and engagement. Top Flight Helicopters were looking to grow a community around their brand using social media platforms such as Facebook, Twitter, LinkedIn and Google Plus. Sigma were also tasked with auditing the current company website and improving its SEO and User Experience (UX).
The Solution
Following our initial audit and consultancy, Sigma Digital got to work on a website redesign and optimisation of the current website. With a great new website design that and increase
user experience, we then moved onto creating Top Flight Helicopters digital strategy.
We used the keyword research used to optimise the website to create a content marketing strategy that would assist with increasing search engine positioning for selected keywords and generate engaging content for social sharing.
During the UX phase we created several marketing personas that assisted us in audience targeting for Social Media Management (SMM). When utilising social media advertising we use personals to ensure that ads target the most relevant audiences increasing engagement and click through rate while reducing the websites overall bounce rate, increasing SEO score. Like Newton’s Third Law we believe that “For Every Action, there is an equal and opposite reaction”. Making sure that the call to action (CTA) is available and that everything from the website, to the blog posts, through to the social media works in synchronicity is an essential part of our digital strategy. Through everything working together we maximise exposure and limit the loss of potential future customers.
The Results
Following the redesign and optimisation of the website, content creation and social marketing strategy, Top Flight Helicopters have seen the following results.;
A 100% increase in social media engagement and reach across Facebook, Instagram and Twitter. Top Flight Helicopters now receive double their social reach compared with 6 months ago, using great content, imagery as well as video coupled with live streaming.
Top Flight Helicopters now have a solid online following and have built up a great community around the brand. They have also seen an upturn in Helicopter Charter enquires and bookings through the website. With this increase traffic to their website and great onsite SEO, Top Flight Helicopter now appear on the front page of the search engine results for their chosen keywords such as “Helicopter Charter Oxfordshire and Helicopter Charter Bedfordshire”.
It has been such a great year for Top Flight Helicopters that they have commissioned a 3rd Helicopter into the fleet for 2017 to handle the increase in bookings. We are sure it is going to be another fantastic year for Top Flight Helicopters, so much so that one of our new clients have just selected them as their preferred supplier for corporate helicopter charters. Who knows, maybe we will get an interview with them in one of their helicopters to share with you all this year.